| Reviewer : Jeff L. |
| From : Dallas, TX |
| Date of review : June 1, 2011 |
| Rating : 2 |
| Date of stay : 5/2010 |
| We stayed in the Jimmy cabin over Memorial Day weekend 2011 (we paid a premium in-season, holiday rate) with some friends but unfortunately our experience wasn't pleasant. First, the cabin was decently clean but lacked several minor amenities, when put together, were troublesome. Specifically, there was no soap anywhere in the cabin other than the hand soap and dish soap in the kitchen (however the cabin owner does own a small store across the highway where you can buy your own soap for the shower and bathrooms which seems like a racket). Next, the website lists the cabin as having a dishwasher however we quickly found out after dinner Friday evening that it did not work. The next morning we found out the coffee maker didn't work either (an ammenity we emailed about prior to reserving the cabin which we were assured was available and functional). When we told the owner about the situation he apologized about the dishwasher and said he knew it didn't work but that he forgot to tell us. Who really wants to wash dishes on vacation after every meal each day? Three meals per day for three days makes for a lot of additional work, an unfortunate necessity, since the cabin only had a smattering of dishes and flatware. We asked for some financial consideration due to the dishwasher not working and he essentially shrugged off our request and said too bad. As for the coffee maker he did bring us a new one later that evening. We paid $145 plus an extra $60 per night because we had a total of three adults and three small children (all age 5 -- their website states small children are free though but apparently the owner's idea of small child is actually an infant). The rate of $200 plus per night was MUCH higher than other cabins we have stayed in the same area which were FAR better equipped and better managed. All in all the cabin served it's purpose but when considering the product we received we would have had a much nicer experience at other cabins in the area for an equal, if not lower, rate. I would say the quality of the cabin is FAR more inline with their base rate of $75/night when considering their lack of attention to detail (no soap, papertowels or toilet paper) and their brush-off customer service attitude. The area has a lot to offer for fun cabin experiences and it is my opinion Secluded Acres is not one of them. |
